Privacy Policy

Catloaf Software Inc., the developer of the Text With series of apps (including "Text With Jesus™", "Text With History" and "Text With Authors"), is committed to protecting the privacy of its users. This Privacy Policy outlines our policies and practices regarding the collection, use, and disclosure of personal information from users of the "Text With" apps on iOS, iPadOS, macOS, Android and PC platforms.

Information Collection and Use

When using the "Text With" apps, we may collect certain information in order to provide and improve our services. This information includes:

  • App usage details: We may collect information about how you use the app, such as features you use, and the duration of your usage.
  • Device information: We may collect information about your device, including device type, model, operating system version, and unique device identifiers.
  • Conversation data: Conversations with the AI chatbot are stored in the cloud to improve the AI's understanding and responses. All conversation data is anonymized and stored securely.
  • Subscription data: If you choose to subscribe to our premium service, we may collect your subscription details, including start date, end date, and payment status.
  • Login data: If you choose to log in to our service, we may collect your login details. This can include your username and password, or information provided by third-party login services such as Facebook, Google, Microsoft, or Apple. This information is used to authenticate your identity and provide you with access to our service.
  • User preferences: If you choose to customize your user preferences in our service, we may store these preferences in the cloud. This allows us to provide a consistent user experience across different devices and platforms. All user preference data is anonymized and stored securely.
  • Demographic and age-related information: In addition to the categories of data listed above, we may collect limited demographic information regarding a user's age or minor status (i.e., whether the user is under the age of majority). This information is collected solely for legal, regulatory, and safety compliance purposes, including compliance with child protection and content moderation laws. We do not collect exact birth dates unless required by law and we do not use this age-related data for personalized advertising or profiling.
  • Safety logging of self-harm ideation signals: To support safety and comply with applicable legal and regulatory obligations, we may log and count instances of self-harm ideation indicators or related safety signals detected during user interactions with the Service. Such logs help us identify trends, improve safety protections, and meet legal or regulatory reporting standards. These logged indicators are used for safety monitoring, internal analysis, and compliance with law; they are not used for advertising, personalized profiling, or third-party marketing purposes. For more information about our safety measures, please see our Companion Chatbot Safety & Disclosure Policy

Third Party Services

The "Text With" apps employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports app and website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page

Sentry

Sentry is an error tracking service provided by Functional Software, Inc.

We use Sentry to monitor and fix crashes in real time. The data collected includes stack traces and the type of the device and browser you are using. This data is sent to Sentry and is used to help us improve our Service.

For more information on the privacy practices of Sentry, please visit the Sentry Privacy Policy web page

Qonversion

Qonversion is a subscription management and analytics service provided by Qonversion Inc.

We encourage you to review Qonversion's policy for safeguarding your data. For more information on what type of information Qonversion collects, please visit the Qonversion Privacy Policy web page

Stripe

Stripe is a payment processing service provided by Stripe Inc.

We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection.

Server Infrastructure

Firebase

Firebase is a cloud infrastructure service provided by Google Inc.

You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy.

We encourage you to review Google's policy for safeguarding your data. For more information on what type of information Firebase collects, please visit the Privacy and Security in Firebase web page

Azure

Azure is a cloud infrastructure service provided by Microsoft Corporation.

We encourage you to review Microsoft's policy for safeguarding your data. For more information on what type of information Azure collects, please visit the Microsoft Privacy Statement web page

OpenAI API

OpenAI is a cloud AI infrastructure service provided by OpenAI Inc.

We encourage you to review the OpenAI's policy for safeguarding your data. For more information on what type of information OpenAI collects, please visit the OpenAI Privacy Policy web page

Cloudflare

We use Cloudflare, Inc. as a content delivery network (CDN) and security provider to help protect, accelerate, and reliably deliver our Service. Cloudflare may process network traffic data, including IP addresses, request metadata, and security-related information, in order to provide DDoS protection, performance optimization, and security monitoring.

Cloudflare processes such data on our behalf and in accordance with applicable data protection laws. Cloudflare’s privacy practices are described in its Privacy Policy: Cloudflare Privacy Policy web page

Gemini API

We may use Gemini API services, provided by Google LLC, to support certain artificial intelligence and machine-learning functionalities within the Service. These services may process user-provided content or interaction data solely for the purpose of generating responses or improving safety and functionality, in accordance with our instructions and applicable law.

Google processes such data under its own privacy and data protection commitments. More information is available in Google’s Privacy Policy: Gemini API Additional Terms of Service

Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

AdMob by Google

AdMob by Google is provided by Google Inc.

You can opt-out from some Google Ads services by following the instructions

For more information on how Google uses the collected information, please visit the "How Google uses data when you use our partners' sites or app" page or visit the Privacy Policy of Google

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Data Protection

The security of your personal information is important to us. We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from unauthorized access, loss, theft, and misuse. However, no method of transmission or storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Control Over Your Information

We believe in your rights to control your personal information. You can request access to, correction of, or deletion of your personal data at any time. To make such a request, please contact us at the email address provided in the Contact Us section. You may also request the deletion of your entire conversation history or your entire account directly within our apps.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in response to changes in legal or regulatory requirements, or as our practices evolve. We encourage you to periodically review this Privacy Policy to stay informed about our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

info@catloafsoft.com

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